Location and Projects
Rondo Pools, LLC
Rondo Pools, LLC, 1400 W Main St, Thompsons Station, TN (Owned by: Steven Rondeau) holds a Contractor, Contractors: Contractors And Ltd Licensed Plumbers license and 1 other license according to the Tennessee license board.
Their BuildZoom score of 89 does not rank in the top 50% of Tennessee contractors.
Their license was verified as active when we last checked. If you are thinking of hiring Rondo Pools, LLC, we recommend double-checking their license status with the license board and using our bidding system to get competitive quotes.
Rondo Pools, LLC Services
Rondo Pools, LLC Contact Information
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Rondo Pools, LLC Thompsons Station
Quality
Activity
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11 projects
|
2025 |
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17 projects
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2024 |
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22 projects
|
2023 |
This is an overview of this contractor's activity. Click here to access our complete licensing and building permit database.
Experience
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6 projects
|
New Constructions |
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47 projects
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Pool and spa constructions |
Pricing
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1 project
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$50k-$100k |
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16 projects
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$100k-$250k |
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29 projects
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$250k-$500k |
Rondo Pools, LLC Reviews
1 out of 5 stars, based on
1
review
-
By Rick O.June 18, 2017Repair pool, service pool; only 1-year old we bought with 1-year old house from original homeowners
This is a sample of this contractor's permits. Click here to access their complete permit history.
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Rondo Pools, LLC License info
Verified License
| License # | 65383 |
| Status | Active |
| State | Tennessee |
| Type | Contractor, Contractors: Contractors And Ltd Licensed Plumbers |
- BuildZoom verified this license was active as of April 2026.
Verify this license's status for Rondo Pools, LLC at the Tennessee Department of Commerce and Insurance.
This is a sample of licensing data; click here to access a complete history.
License Not Verified
| License # | 65383 |
| Status | Active |
| City | Brentwood |
| Type | Contractor |
- When BuildZoom last verified this license, it had an expiration date of January, 2022. Check the current license status of Rondo Pools, LLC with the The City of Brentwood, TN
This is a sample of licensing data; click here to access a complete history.
89
BuildZoom Score
Insured
| Workers Comp Provider | The Insurance Professionals Of Tennessee |
258
Permits
- Building permit records show that Rondo Pools, LLC has worked on 258 permitted projects.
We bought a one-year old house from the original homeowners in May 2016 with a one-year old pool built by Pools By Rondo, Franklin/Brentwood, TN for the original homeowners in May 2015.
The backside concrete decking was sinking and we were told by the owner of Rondo Pools, Steve Rondo, and three of his service technicians/company representatives that everything else on the pool except the backside concrete decking (which Rondo Pools said they poured on top of improperly done excavation by another subcontractor) was covered by their warranty as represented on their website. We agreed to repair the backside decking at our expense.
Rondo Pools’ service technicians/company representatives recommended doing the repair during the winter to avoid disrupting use of the pool during warmer times when we could swim. The owner of Pools By Rondo, Steve Rondo, had already given me a quote and we told the service technicians/company representatives several times as they came out to clean our pool each week that we would like to schedule this work to be done. No one from the company ever called us about scheduling this work.
Soon after this, new cracks and sinking issues arose on the right side of the concrete decking. When Rondo Pools' service technician/representative came to inspect these new cracks, he told us the office told him as he was driving to our house that our Pentair pool pump equipment 3-year warranty was not transferrable to us from the original owners (per Pentair policy) but everything else about the pool except the backside decking (noted above) was covered by Rondo Pools' warranty. They told us they could no longer provide weekly cleaning of our pool since we were their only customer in Gallatin (about 45 minutes to an hour from their office and other customers in the Franklin, TN and Brentwood, TN areas).
After the Rondo Pools' service technician/representative returned to Rondo Pools' office, we followed up with a phone call. We were told for the first time by Rondo Pools' office assistant that the warranty on the entire pool and concrete decking was not transferrable to us from the original owners. When I asked to see what was agreed upon in writing with the original owners in the original contract, they told me they could not share this information with me.
All of this contradicted what we had been told by three of Rondo Pools' service technicians/company representatives on several occasions over the past year. I called Steve Rondo, the owner, to discuss this. He called back and left a brief phone message. I have tried contacting him numerous times since then, leaving phone messages and sending email. I have not heard back after several months. I even asked his brother, the owner of Rondo Pools in Arizona, to have Steve call me, but no response.
Rondo Pools’ website touts their warranty as one of the best in the business: "Rondo Pools offers the longest and most comprehensive warranty in the pool industry. Lifetime structural warranty, 20 year finish warranty and a 3 year bumper to bumper equipment warranty.” Unfortunately, we have found their verbal assurances, promises and guarantees, as well as their published warranty, to be worthless in our situation.