Saylor Landscaping

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• By Scott M.

  September 23, 2015

  Landscaping

  16 days

  Scott M.

  My experience with Jesse Saylor and Saylor Landscaping has left me where I cannot in good conscience recommend him to anyone who is looking for landscaping work to be done. I personally choose not to work with him again and the reasons are outlined below.

  Jesse Saylor was unable to be “responsive” in meeting my (the customer) “needs” despite his website stating he will do this. I did appreciate his ability to work with the conceptual design to fit the look and feel of the inside of the house. His sketches and ideas were good. However, getting from drawings / ideas to the finished product proved to be something he could or would not do.

  The problems came with the implementation of the design and the finish work. As it was left, corners were cut and the finish was rushed leaving the yard looking like a continuing work-in-progress (i.e. unfinished). This is unacceptable particularly given my large financial investment. Concerns arose at the beginning with his very vague and undetailed contract. At my request he updated it with more detail, however, even the updated contract still was lacking in detail on what he agreed he would complete. The greatest detail in the contract was on the payment schedule with the amounts and due dates laid out with great specificity. I also read the 1-star review of his work on Yelp (http://www.yelp.com/biz/saylor-landscaping-issaquah) which expressed he had overcharged, demonstrated a lack of communication, and his work was messy / incomplete. Unfortunately, I took it in good faith and on a referral that Jesse Saylor would complete the job to fit what I was looking for. In the end I found his actions outlined in the prior Yelp review were repeated with a similar disappointing outcome.

  The unfinished parts can be seen throughout the yard including the very thin layer of cover that is already washing away with the original untilled layer of dirt / soil being exposed. Partially due to the ground not being tilled, almost all of the roots and weeds were not removed. Regarding plants, Jesse amended the design with plant placement making some areas look great while other areas were left barren and empty. In the end it looked like a half done job. While these are only some of the bigger issues, there are others I will not go into detail on (corners broken off of new concrete squares poured for walkway, un-cleaned concrete splatter on house, etc.). Given the high contract dollar amount, I expected things to be done professionally and finished like the house was being put on the market and would be ready to show. Every subcontractor that is finishing up work on my house remodel has stated the yard does not look even close to finished and are shocked when they hear how much it cost for what they see. This is only compounded by the fact what they see is Jesse Saylor’s finished product, or in Jesse’s words: “complete project”.

  Jesse Saylor’s response to my email regarding finishing the job was that he had “complete(d) (the) project’s contractual scope of work”. But yet he was quick to reiterate the payment schedule and amounts due despite his work not meeting our “needs”. I contacted Jesse Saylor and Saylor Landscaping one last time by email to see if we could resolve this with a good outcome and end product we could all be proud of. He chose not to respond in any way. This only supported my feeling that he left the work unfinished and that he lacks pride in what he produces.

  If you choose to work with Jesse Saylor and Saylor Landscaping, you do so at your own risk. I wish you the best of luck but wouldn’t expect the best outcome.

  Scott M.

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