SHEWORKS Home Remodeling & Electrical

HEWORKS is not refunding me money for the work that they completed and I was forced to have redone by another electrician. The missed on a fundamental element…they never connected the items to household power.

SHEWORKS efforts were surprisingly unsightly and nonfunctional for their bills of over $1400.

Yet there is credible evidence that their team failed to connect the wires to the switch.  That is basic electrical engineering.

That evidence is two contractors who tried to turn on the fans and were in able to. Also, the referal source came to my home and witnessed their work. She was a former APS Palo Verde Power Plant Vendor manager for Pinnacle West and is very familiar with electrical functions. The simple switches to two lights and two fans did not function, simply because they had never been wired to any switch. A switch was already installed and waiting prior to the SHEWORKS visit where they provided “installation of the fans”, so this installation should have been simple to complete correctly. I am and have been asking for my money back from this company as I had to hire it REdone.  The contractor data from those who corrected the condition is attached below my complaint narrative.

The work was staged but not completed.  Despite having both the lights for installation in the living room and the equipment for under the cabinets all staged. I didn’t want to have to delay their team a minute. Their two electricians showed up an hour after the first guy and stood around for 40 min prior to go time.  This concerned me, but realizing Elizabeth was pregnant and would not be supervising, I had hoped the team would charge appropriately. I was at the worksite all day as I had other contractors working other projects and thought I could cover noon lunches at my office that start at 11:30. I now realize their team charged me for a full day despite their starting at 11:30.
SHEWORKS claimed they were unable to test the fans.  Each fan was packed in individual boxes, packaged with their own batteries and instructions.  The unpacking of the boxes was incomplete and the SHEWORKS team subsequently sent me on an unnecessary and expensive trip to the store for a set of batteries to complete the installation. Yet all the parts, including batteries, were later found in the packing materials left behind and the real reason the fans couldn’t be tested was because ultimately they had no power source due to the incomplete wiring job. The electricians I hired from SHEWORKS were to have wired the fans to turn on lights and fan activation. None of that worked and they did not verify such before leaving the site.
I am disappointed in the UGLY fan installation, (the team lead stated that they knew it looked ”ugly” with a 2 and a half inch switch box holding the fan below the dining ceiling veranda. The boxes were later found out to be unnecessary by the subsequent electrician) without stopping to notify me and conducting a 2nd installment without bring it to my attention. They knowingly did it TWICE!

The labor bill (no fixtures) is a surprise at over $1400 for the 3 fan installs, (not even done right) one small conduit and a closet light. Is surely the top of the market?

To quote Matt Horne of, MTH Designs, the Contractor who ultimately corrected the condition left undone by SHEWORKS regarding his electrician’s observation on the fans:
“All he did was remove the extensions where the fan meets the ceiling piece as they were not needed and also wire at the switch. The pergola installer left a line run from fan location to switch location but that doesn't include any connecting it. The person you had (SHEWORKS) there installed the fans with with unneeded extensions and they did not wire the switch.”