Silverback Plumbing

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• By John C.

  May 24, 2023

  Fix leak in shower in the wall

  Our plumbing issues started long prior to 4 months ago but was discovered then. My husband and I wanted to keep the work with someone local in the Blackhawk, Piedmont area. We called 3 different plumbers and not one of them returned our calls. We tried to "do it our selves", but waisted our money and fixed the wrong things. My husband does flooring and met Calvin on the job one day and told him our problem. Calvin came over and quickly diagnosed the problem, told us to go pick out a new shower faucet handle and he could come back in 3 days to replace it. We also had a leaking main valve in the basement floor, We were told by Action Mechanical 6 years ago when it was leaking then also, in order to fix it correctly, they would need to jack hammer the floor up and see what would need to be replaced, could cost thousands $$$$$, Cal said ???, looks like the valve needs to be replaced is all, no problem he could fix that too. Cal and his team, Clint and Harmony showed up on time, got right to work, and fixed both problems in the estimated time. He had everything with him, no need to run for parts, he and the team were very friendly, polite, and worked well together. When he finished, he gave me a detailed work order listing parts and services completed. All fees were what he estimated from the first time he looked everything over. When I asked him to show me the valve in the basement before he left, I also asked him about a water softener. At that, Cal noticed a dangerous area on our water heater that was a large soft rusted area and recommended we replace it soon. I asked Cal to send me an estimate for the water softener, and water heater replacement. Cal gave me his advice on water softeners and he also gave me the inside scoop on tankless water heaters and which one he has had no problems with and the one he has, and why. As promised 1 week later Cal sent me a detailed estimate for what we discussed. and one month later we are leak free. Now, Son of a Beech, the handle on our toilet broke, looks like were back up to Lowes for more plumbing adventures !!. If your looking for an Honest, Reliable, Expert Plumber!!, Call Calvin and his team, they are the best. That ain't no lie!!!! Signed ONE HAPPY CUSTOMER... WE'LL BE CALLIN SOON TO FIX SOME MORE CRAP PLUMBING IN OUR HOUSE. THANKS AGAIN.

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• By Gary H.

  September 29, 2020

  They did an excellent job installing our water heater. They are friendly and clean up when they're done. We highly recommend Silverback Plumbing . Thank you