South O Roofing

I hired South O to fix my roof, siding after the Derecho in CR. Dennis did good job, followed up and provided response in a timely manner. I really had a hard time to get them out after the major work was completed. I hired inspector to do inspection and found out issues that needed to be fixed, I spent a long time to ask them to come down to CR. They eventually agreed with me to hire a local contractor to finish the work. That's how I grew not trusting South O Manageemnt. Work is done, I deducted that from the final payment that I owe them. I had a final insurance check. The amount bigger than what I owe them. It has me, my husband, and South O names on it. I let them know, they would meed to give me a check before I can sign off and mail it to them. I waited for a long time. Finally, the check will be expired in seven days. I drove to their office in Omaha, NE . When I arrived their office, the office girl asked me to write a personal check, so they can endorse it. I did that. She went to the back office and come out told me they would not accept my personal check, and asked me to go get a cashier to them. My case is, it's not the first time I gave my person check to them, why on earth they didn't accept it this time. They could have took the insurance check and wrote me a check for the amount they owe me and date the check in 7 days later. The most irate thing was they took my insurance check against my will, and told me that insurance check "is not going to leave the office!". This was a hostile situation. Since I drove that far, and I needed to get things resolved. I went to get a cashier check. When I went back to the office to get a receipt, I heard someone in the back office making loud racial slurs comment "Old Asian Lady" I told the receptionist that was a very unnecessary comment. I should not be treated this way.