Southwest Turf Pros

So I've held out as long as I care to, hoping I could resolve this situation before it got to this point. My dealing with Leo and SWTP started back in May 2022. (I've kept every text conversation, picture and conversation from day 1 just in case) I was given a great price for 900sqft of turf, landscaping and irrigation, rock spreading, mailbox stucco. I will say the grass turned out amazing, everything else however was a disaster. Sadly the grass closest to the house started to split, he is blaming it on a retaining wall that "wasn't to code". Well it IS to code, there are 2 sink holes at the corners which he did say keep an eye on. He did NOT say it would void a warranty, and if he thought for a second it would he shouldn't have taken the job or did the job in a manor in which it wouldn't void it, but instead he just did it. To top it off I was never informed I needed to register the grass with the supplier in order to have it warrantied for any replacement.
Here are a few issues, the pavers leading to my pool were not installed correctly, they did not follow the design I laid out for them, most of my plants to include palms were installed crooked, most of the irrigation lines had the wrong tips on (1gph vs 4gph), a few weren't tipped so I had a few puddles, all 6 of my queen palms died because the had no water going to them, the stucco on my mailbox looks like crap you can see every brick outline. Now Leo did say he would re-plant all the dead plants as they were under warranty from the source, however when he had his guys finally bring them they planted the Sego palm in the wrong location, then the left to queen palms laying on the ground so they all died again. These palms have never been replaced, and the sego palm is still in the wrong location. They have never come to fix those nor fix the irrigation. On to rock! So I had them spread about 10-15 tons of rock, this took a few weeks for them to show up. Max (his partner) finally showed up in a skid steer and spread the rock with it, this is where I think all the drip lines got damaged. First the rock wasn't spread a I clearly gave instruction, so they had to send a crew days later to spread it by hand between the plants after the damage had already been done. Max backed the tractor into my property wall and tore down a section. This took weeks for them to repair (granted some rain). Once the wall had been replaced, a storm came through and destroyed my custom 14ft steep RV gate. This was due to them not locking the gate correctly, they simply just closed it. At first Leo was all about fixing the issue and called them "bad ass gates" he even asked for the builder because He had work for him. Well then turned back on his word and blamed it on the gates structural integrity. I have 2 of these gates and the other is doing just fine because it was secured properly. Its now May 2023 and We are still dealing with this, lack of communication, failure to stand by your word, failure to honor your warranty, gaslighting, huge let down in customer service and relations, I'm extremely disappointed in SWTP because they seem like knowledgeable and cool guys to talk to. Like I said I have every conversation saved with pics of damages at the time that I'm more than willing to share in case they decide to challenge this post.