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• By Carey O.

  September 13, 2020

  Hvac

  Two no-call, no-shows. Refused to answer the phone. And was rude when I finally got them on the phone and asked why they hadn’t shown up. This company should be ashamed!!! Horrible do not use and if warranty assigns quickly ask for a different company.

• By Yvonne F.

  April 18, 2020

  $1,550

  My home warranty company assigned this company to replace the air handler for our Heat Pump. Our out-of-pocket expenses were about $1500. The heating feature of the Heat Pump worked fine. However, as the weather turned warmer we attempted to use the cooling feature and it would not come on. We discovered the Summer Breeze technician did not properly wire the unit for cooling. When I called Summer Breeze to inform them of the problem, they assured me they would send the technician to remedy the problem at no charge. Well, that didn't happen. I ended up calling my home warranty company and had to pay another fee for a different company to come out and check out the Heat Pump. Summer Breeze failed to ensure the Heat Pump was properly wired for both heating and cooling!!! THIS IS POOR QUALITY WORK AND I DON'T RECOMMEND USING THIS COMPANY!!!!!

• By Dave W.

  December 24, 2019

  furnace repair

  This company is terrible. They were sent out by our home warranty company to repair our furnace. One tech came out and couldn't figure out the problem. On the 2nd visit another tech shows up and works on it for a while and then says he will have to talk to someone else at the company who might know more and he left. We didn't hear anything for over a week so upon calling them we were told that rodent damage to the wiring was the problem and that our warranty didn't cover the repair and that they had a picture of the damage as proof. We requested the picture from both Summer Breeze and the warranty company and were given the runaround for seven weeks. We finally paid another company to fix the furnace and it only needed a new heat kit, no wire damage anywhere in the system. Then today i received the "picture" from Summer Breeze and it's an image from a website named platinumcctv in an article titled" Replace Your Worn Out Security Camera Cables" from 2016. So they lied about the reason for my furnace not working, lied about having a picture of the damage, sent a false image that they got off of the internet and caused the warranty company to deny our claim for over seven weeks now for no reason. If you are forced to use them by your warranty company, i suggest that you take lots of pictures before, during and after the visit just so they don't try this on you too.