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Address
Gilbert, AZ, 85297
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Those Guys Flooring, LLC

All Flooring Carpet-Tile-Hardwood-Laminate-Vinyl Planks. We bring the store to your door. Free In-Home Estimate. Visit www.thoseguysfloors.com or call (480) 622-0083 to schedule your free in home estimate.

Those Guys Flooring, LLC at Gilbert, AZ 85297, held a Flooring Contractor license (#296845) with the Arizona contractors license board with an expiration date of 03-31-2023. We last verified the license was revoked on 07-08-2024.

Their BuildZoom score is 0 because we haven’t been able to verify an active license. As a result, they’re not ranked in the top 50% of 71,576 Arizona contractors.

If you’re thinking about hiring them, we recommend double-checking their license status with your local licensing authority. Alternatively, use our project planner to be easily matched to qualified, licensed professionals in your area.

Those Guys Flooring, LLC Contact Information

Phone: (480) 622-0083

Those Guys Flooring, LLC Reviews
1 out of 5 stars, based on 4 reviews

  • By Rebecca P.
    July 20, 2022
    flooring
    $15,000

    ***BEWARE DO NOT USE*** I Had my entire flooring completed in my home minus 2 small bedrooms est about 2K Sq st. My flooring is peaking, buckling and chipping. I contacted Ray Garcia Several times and he assured me he would send his guys to come fix. He is a FRAUD & a LIAR. I have sent numerous text, emails & calls for the past 2 months and now he is completely ignoring me. He constantly gave me the run around and now I am out 15K. He lied about contacting the warehouse to file a claim when I contacted him 2 months ago only to call the warehouse myself to learn that he NEVER contacted them until almost 2 months later. I also learned his workers are not documented and at the end of the work I also learned that the undocumented man who completed my floors (super nice guy & no fault to him) had his teenage boys working with him. DO NOT TRUST RAY GARCIA W/ THOSE GUYS FLOORING. I tried to give Ray the opportunity to fix the issues in my home but after so many attempts I will be filing multiple claims and leaving reviews so other buys are not scammed and left with horrible work.
  • By Hamadou S.
    March 11, 2021
    Our house flooring
    $14,500

    After just a year the tiles in our house started to separate from one another and the entire upstairs flooring has been disintegrated. This company put wood-looking tiles in my entire house (downstairs and upstairs), and I paid them a lot of money with a lifetime warranty in the contract. I called the company over three weeks and talked multiple times with Ray who made me wait in my houses and promised multiple times that he "will be there in two hours" or they" will be on their way to come fix it in a few hours", or sometimes give me excuses, and/or attitudes. We have experienced a lack of professionalism, a lack of honesty, and respect. Their customers' service is extremely bad. DO NOT LET THEIR LIFETIME WARRANTY FOOL YOU. I would not recommend this company to anyone. You will waste your money and regret it later.
  • By Lauren S.
    February 18, 2017
    Install tile
    $7,000

    This company was very unpleasant to deal with - not only did the job take considerably longer than quoted (originally quoted 4-5 days but took multiple weeks for the tiling, many more to get issues fixed), but the crew sent to my house damaged stainless steel appliances and pieces of furniture. They also installed my upstsairs toilet wrong, resulting in water damage to my 1st floor ceiling - business owner stated it could have been coincidence. We had to hire a plumber who concluded it was how the toilet was reinstalled and get the owner to pay for our insurance deductible. The crew was late and also didnt show up multiple times on the job stating they hadnt been paid for their work. We were not happy with some of the workmanship and had to threaten to file a complaint with the ROC to get the owner to come to our house to view the work. We are still dealing with white grout (supposed to be mocha color) that the owner said was do to the reflective property of the grout (but grout in same vicinity is correct color).
  • By Darrel
    December 1, 2016
    $5,600
    14 days

    For those that do their due diligence before spending thousands of dollars with a contractor, this will give you something to think about.

    I had a budget of $5000 for a small bathroom remodeling project but accepted the owner of the company's' offer to do the job for $5600 since he said that it should only be a 5-7 day project and the bathroom would look great when finished.

    Ray Garcia, the owner, had me sold that his crew would do great work, he would manage the job and it would be complete within the week. With that said, I flew in from Chicago and gave myself actually 10 days in case things might take a little longer. I met Ray the first day I arrived, we discussed the project and then he and I went to Home Depot to start picking out fixtures for the project...that was the last and only time I saw Ray Garcia. I do have to say though that he was good about replying via the phone to my complaints about how the project was being managed, how the project wasn't progressing in a timely manor and how unprofessional and sub par things were being done.

    Day nine, Ray told me to go back home and it will be 100% perfect with in a day. Unfortunately and luckily I had a friend in AZ. He was left to deal with Those Guy Flooring and it definitely put a major strain on what was a perfect 22 year friendship. After 14 days my friend hesitantly gave Ray's representative the remaining balance. Ray promised to do the final walk through but of course he was a no show for the last day; I hoped to speak with him while at the property about the final cost of the job but that was not to be.

    With three properties this was the worst experience dealing with a service business. There was no: organization, communication, planning, professional supervision of the job or even a full time crew that worked on our project.

    As of today, 11/30/16, my new tenant that this project was done for called to inform me that Those Guys installed two grab bars in the shower; One was installed properly but the second was installed on the opposite wall, not the one that is was suppose to go on. Both Ray and the tile installer knew where the two bars were to go and the tile installer even added extra 2x4's before the new wall was installed. Since Ray had a "handy man" put in the bar rather than the tile installer, that person put it where ever they wanted. Now I'm forced to have a third bar installed immediately for the tenant in the place he originally requested. In the near future I will have to have the other bar and the tiles with the holes removed and replaced all because Ray Garcia and Those Guys Flooring allowed the day laborers to self manage and make design decisions without any consideration for what the client wanted. If I was able to stay longer in AZ Those Guys Flooring would never have been paid the full balance. Ray Garcia might know how to book jobs but his management skills as a business owner are lacking and it's the client that will pay the price.

    It goes without saying that I'm a very dissatisfied customer of Those Guys Flooring. I have requested twice a refund of $500 with obviously no success. Now that major tile work will be needed to fix the shower there's only one thing left to do legally... more time and expenses to try and make things right since Ray couldn't.

    Those Guys Flooring may be done with me but I'm not done with them... and I did give them the opportunity to make things right.

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