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• By Marie R.

  June 12, 2020

  Water heater repairing

  $450

  Tidal Plumbing & Heating embody what every company should strive for in customer service. They're always super quick to reply (I've gotten email replies within minutes) to requests and the 2 times I've needed them, they've been able to come out within hours, even during the corona-virus! I needed them to update an invoice for me b/c a separate delivery company had me call a plumber for a shut-off valve I already had installed so Sunny came out and immediately left since we already had it. They updated the invoice to help me within minutes of me pinging them. They were quickly able to assess my situation and I'll be relying on them for all of my future plumbing needs going forward. Best customer service I've experienced from a plumbing company so far.

• By Thomas T.

  May 31, 2020

  Gas leak Repairing

  $1,200

  Sunny is the best. He knows what he's doing! It is so hard to find people who have a great work ethic. He takes pride in his craft. He repaired our Gas leak in this shutdown situation like a boss. Highly recommend him and his company.

• By Tiffany C.

  May 25, 2020

  Heater repair

  $1,000

  I want to give a shout out to Jason for his outstanding customer service and plumbing skills. I also want to thank Sunny, the owner of Tidal Plumbing for honoring their good word and replacing heater they installed 6 months ago that went bad. Honest plumbers that stand behind the quality of work they do and don't gauche you for the work!

• By Tom L.

  November 1, 2019

  leaky toilet

  $270

  We had a small issue with a toilet. They contacted us right away and arrived to give an estimate exactly when they said they would. They came later that day promptly when they said they would and fixed the issue quickly. They were also upfront and fair regarding the pricing. I would recommend using them in the future.

• By Mary R.

  August 5, 2018

  replace heating system

  $9,000

  Tidal plumbing replaced the heating system in my home, the master plumber Sunny said he was going to replace everything, and WOW he meant everything. he promised me a trouble free system for years and even provided paperwork for a rebate from con edison. His men were friendly, patient, and even cleaned up at the end of the day. There quote was the same as others but this company came across more friendly and accomadating than others. The owner answered all my questions with no rush like other companies. In the end I am very happy with the entire process.

• By Miriam J.

  April 22, 2018

  Gas line repair

  $4,000

  National Grid had Shutoff my gas leaving me with no hot water or heat during the winter due to a gas leak. I got a few outrageous quotes from other companies with no promise of a date to get gas on. Tidal got my gas on in a few days after correcting my gas system, and There pricing was transparent and more reasonable than others. I had a good experience.