Tidepools

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• By Sujatha A.

  April 6, 2024

  swim pool & jacuzzi

  Me name is Sujatha, Darien is excellent. He build my pool so so good. He is recommending me and I do the same for him.

• By Dale D.

  January 20, 2023

  Construct an unground pool at our home

  We gave Darren Mertz of Tidepools construction in Princeville, Hi. a $20,000 deposit on Feb. 14,2022 for construction of an unground pool at our home. He cashed the check and then kept saying we were waiting for approval from our Princeville Association board. We never received any of the board emails regarding the problem with the landscape easement and he called us in August and said. "We are making progress. April is now looking at the denial and he said it looked promising.
  I called Darren Monday January 15,2023 and said we are not willing to wait any longer for approval or the pool. We informed him that we want our $20,000 returned now. It has been four weeks short of a year that he has had our $20,000.
  We have nothing to show for it and we still have not received our money back from Darren Mertz and his company Tidepools, INC!!!

• By Jordyn S.

  October 1, 2021

  Would highly recommend Tide Pools to anyone looking to have a custom pool built. Tide Pools built our pool years ago in California and we were stoked to have him build another one for us here in Kauai. Once again, he delivered a gorgeous resort style pool that is above and beyond our expectations. We are absolutely amazed by the results and smooth process from start to finish. Darren and his crew are great to work with and have a great reputation for their high quality work. 10/0 recommend if your looking to build a pool and spa.

• By Nancy F.

  October 1, 2021

  Pool and Spa

  Our pool and spa turned out amazing, with absolutely no problems at all. Darren is extremely talented at his designs and craftsmanship. He will go beyond what you ask for. I highly recommend Tide Pools and Spas. Pat must be a complaining, sue happy mainlander, not local.

• By Wylie H.

  August 20, 2021

  Pool and spa

  $125,000

  Tide pools was outstanding for me. I have had 2 pools done by them now and both I have no issues excellent service and remarkable workmanship. I guess you can’t make everyone happy though but I highly recommend them if you want an amazing experience and a beautiful pool and spa.

• By Pat J.

  January 19, 2021

  Pool and spa

  Terrible from start to finish. Over 100,000.00 pool / Darrell never checks his jobs, he subs things out and trusts that the subs have done things right. This company is a 3rd world quality contractor/ OUR POOL LEAKS / Our finish is one color for n the steps and another on the pool body , both are faded and mottled. OUR POOL LEAKS/Tidepools refused to accept responsibility for even finding out where the leak is from / We have multiple plumbing issues/ SPA HEATER DOES NOT WORK/ tile poorly installed and coming off/ workers drink on job./ OUR POOL LEAKS Hundreds OF GALLONS a week! Just fed up with more than a year of issues with out any resolution. Calling a lawyer today.