Upgrade Construction & Remodeling

I really wish I had found and read these reviews before hiring Lee and Upgrade Construction and remodeling. If I had, I would not have used his services. In line with all the other reviews, Lee has got to be the most unprofessional person I have ever had the displeasure of working with.
1. We began demo in the kitchen 9/5/2020. He wrote in the contract that we would only be displaced from the kitchen for two weeks. Two weeks came and went. Then, he said everything would be done by 10/15. That date came and went. I asked him if he could put together a completion schedule for me; he agreed. After I had to ask for it AGAIN, he still couldn't adhere to the schedule he set for himself! Then the goalpost moved to before Thanksgiving. Did i have a finished and fully functional kitchen by Thanksgiving? No. No, I did not. Even left my oven unplugged and unconnected to the gas the day before turkey day. My kitchen wasn't completed until the evening of 11/30, damn near THREE months after we started. I have a small kitchen, ~150 sq ft. There is absolutely NO EXCUSE for it to have taken so long.
2. After the first payment was exchanged, i can count on one hand the number of times, Lee showed up at my house on time. He would simply show up between 20 to 50 minutes late! When he was here, he would leave without saying anything and wouldn't respond to attempts to contact him to see if he was coming back or not. This wasn't remedied until after I had a confrontation with Lee over the phone. Even then, he basically just starting giving me a heads-up up that he wasn't going to be there when he initially said. He didn't actually start showing up on time.
2b. When he wasn't late, he tried to come several hours early and when we weren't available, reneged on the actual time he had given me.
3. Didn't order the correct color cabinets even though I specified what I wanted TWICE in writing. Which turned out to be a blessing in disguise because despite his insistence that I list out all my design elements complete with SKU numbers, he didn't order everything right away, and my initial backsplash needed to be replaced because it was no longer available. Had to completely rework the design because of both those snafus.
3. My house is old. Almost a century old. NOTHING is standard. This was communicated to Lee at the introduction meeting. So, it out my window isn't centered on the wall, this was disguised before because the previous cabinets were custom and built directly in the wall. Didn't communicate his plans about how we were going to address this, and as a result had to install and reinstall the same group of wall cabinets 3 different times to get it even close to being acceptable.
4. Took off the back door he was supposed to replace and literally left us without a door to our home for a number of hours in NOVEMBER. Put the old door back on and didn't even install the new door for another week.
5. He basically proceeded to purchase a standard door at the last minute because it was in stock and he didn't plan this project out correctly. He essentially jimmy-rigged it to fit into the frame. This instead of measuring and custom ordering a frame and door back in the summer when this whole ordeal began.
6. He never brought all the materials he needed to do something, including boxes of wall and floor tile, and would frequently leave to go back to Home Depot, thereby wasting even more time.
7. Entered private areas of my home to store things without asking permission.
8. Removed the door to my basement to install a part of the floor and just left it off. Basically left a gaping uncovered opening straight to some steep stairs uncovered for two days. We have small children who visit! And even if we didn't, that's a freaking safety hazard.
9. Forcibly hugged me at the end of the project after I explicitly expressed that I did not want to do that.

To top it off, his work is mediocre at best. Not that he can't do the work; it appears that he can, but he is slow, unmotivated, and often sloppy. Even with the use of spacers, the gaps between tile were inconsistent on both the wall and floor. One of my wall cabinets is not level. There is grout splotches all across the new cabinet kickboards. There is mud chunks on my door trim, and he didn't properly prep the window and door trim before painting (clean, scrap, sand), so basically you see where the old paint was chipped under the new paint. Left one of my light switches uncovered. His work is definitely not at a caliber that would warrant having to put up with all these issues. 0/10 WOULD NOT RECOMMEND.

Lee was very unprofessional in handling my future remodeling project. Upon visiting my future property, he called me and asked if we were still meeting, I explained to him yes as it was not quite our time to meet and he said to me, "wake me when you get here" as if I was late and/or wasting his time. I arrived and he proceeded to walk through the property starting what he can do. I informed him that I was open as I needed to find out the exact budget from the bank as it was a 203K loan which he knew from the start. After the walk through, we touched bases this several times and he informed me that he would like to submit a bid to the bank for the property. The day that he was scheduled to submit the bid we went back and forth as to what items could be included within my budget as I had to use a housing advisor with the bank who outlined potential costs of each item. Again, he knew the guidelines of this type of loan etc and he informed me that he worked with 203K loans in the past. As I patiently waited on his bid, as he agreed to submit to me, we communicated via text and he sends me an email. I'm expecting the email to include the bid in which we agreed on; instead, it was a denial letter stating that he didn't want to work with me. Extremely unprofessional as he could have mentioned it via text since we were talking; instead, he declines via email after having me wait on a bid for a week. Maybe he received a better project with a larger budget; however, he could have handled the situation differently and not had me wait for nothing especially since I had thought about giving him a chance despite not having a lot of photos. Bad business! His word definitely does not mean anything and I would advise double thinking before working with this company.