Vetsbuilt Contracting;

My girlfriend and I used VETSBuilt to renovate our house after refinancing our house. We were so excited for the house to have a makeover and truly be turned into a home for our family. My girlfriend is a retired combat medic for the army so we were even more excited to use a veteran run company. I would like to warn those of you looking to use this company against it. Our house is beautiful, don't get me wrong, but there were so many mistakes, short cuts, and then there is the fact that there is no warranty on the work. -Before beginning the renovation I has asked Bob if I should patch the holes in the house and remove all of the nails/tacks/staples/etc. He had told me not to worry and that the painters would take care of it. The painters failed to remove those items and I know have the pleasure of continuing to remove them and repaint where they were. The holes were patched in a rushed manner. When the sun hits the patches just right, you can see where the left over spackle was smeared over the walls and the hole. Then there is the clean up for the painters. They left paint over numerous light fixtures, baseboards, the new floor, and the ceiling. -We originally wanted to get cabinets from Home Depot and had picked out the design and received a quote. Bob told us that his "cabinet guy" was "the best." This was not true. The cabinet guy, his name is Jaime, was far from the best. After having sat down with both Bob and Jaime to design the cabinets, as Bob told us the ones we wanted from Home Depot were no good, the cabinets were designed ENTIRELY wrong. The design was similar to the old cabinetry that we were tossing. We informed Bob, who had told us he remembered the design we chose and agreed the ones built were not what we were paying for. The cabinets were never replaced and we received $500 off for something we didn't want. There were further issues with the cabinets when Bob failed to communicate with his guy that we were no longer able to afford a new vanity for our master bathroom. We had told him we didn't want the vanity but Bob had arranged a deal with Jaime that we could keep this vanity for free...another way to make up for the entire kitchen being done wrong. The vanity was also designed wrong, the drawers require so much force to be opened that most of the time you end up whacking yourself in the leg or crotch. I told Bob this too, and despite him also having difficulties opening the drawers and him watching me attempt to open the drawer and having it hit me in the crotch, he said it would be okay over time. To this very day, I still hit myself. The hinges used by the cabinet guy were put on in a rushed manner, Bob claimed that clients make his guy nervous (we were never in the house when he was here) and one of the cabinet doors is beginning to fall off the hinge. Bob did make an attempt to have Jaime fix the spice rack and the missing stain on the island cabinetry. However, when Jaime arrived he had stated Bob never told him about needing to bring stain to finish the island, I texted Bob right there on the spot and he told me that Jaime doesn't understand English very well so he must not have known what he was talking about. -The floor we had put in began to pop up after Bob's crew left. Bob had the floor installed by someone now well versed in the type of floor we were putting in, the subfloor was uneven and despite putting down the moisture barrier pad, it didn't help - there are spots that sag and where the boards pop. The company we wanted to use would have leveled the sub floor and saved us the hassle of continuously bouncing as we walk through the house. Bob did the measurements for the house to determine how much of the flooring we needed to purchase. He measured wrong every time. I believe we had to make 2 extra trips to the store to get more flooring...which wasn't in the budget. This just seems like a rookie mistake for a contractor. And it was costly. -We had the master bathroom renovated. The crew Bob used for this portion was very nice. Other than cleaning their equipment down the shower drain and toilet, their tile work looks and is amazing. No flaws! The shower that Bob had done for us is beautiful, but leaks. The joints where the glass meet have not been sealed properly and water spills out onto the floor in a large puddle. Like I said, we had huge hopes for our experience and partnership with this company. And it fell short. All of the issues listed above were addressed with Bob directly. Unfortunately, while he talks to you about wanting things to be perfect, and how he understands wanting things done right because you're paying for it - its a lie. When we attempted to address these issues, Bob told me I informed that they were small things that were "knit-picky" and that this