Wallace Unlimited Home Svcs

Wallace Unlimited completed renovations on my condo which I purchased last year. The faulty workmanship has led to thousands of dollars of damage and repair costs. Would not recommend using Jeff Wallace and Wallace Unlimited for any home repairs or renovations.

For example, the plumbing Wallace installed for a washing machine caused water to come pouring out of the dry wall, damaged the wood floors, and required ~$10,000+ in repairs plus being displaced from my home for 20 days. The plumber that corrected the faulty plumbing indicated that Wallace Unlimited's work was not to industry standards and was not installed correctly. Additionally, Wallace Unlimited did the plumbing under the kitchen island which had leaks. Multiple joints in the plumbing PVC had no washers at all so never had a chance of functioning correctly. This should be basic knowledge for someone selling services that include plumbing work.

In another example, some of the electric outlets installed in this condo by Wallace Unlimited were not setup to work. The electrician I hired to correct these issues said "these were installed by someone that had no idea how to do electrical work." Fortunately in troubleshooting why the outlets were not working, the electrician found other things that had not been done correctly in Wallace Unlimited's electrical install. The electrician I hired was able to correct these before it led to more major issues.

There were many other smaller issues such as the hot and cold water being reversed, paint on all 4 of the recessed lights they installed, the doorknobs they installed were falling off, etc. Jeff Wallace, owner of Wallace Unlimited came out once to make some of the more minor corrections. He indicated that he needed to come back a second time to finish some of the corrections when parts came in. He scheduled this appointment and no showed 8 different times and then has quit returning any communication.

The damage and issues caused by Wallace Unlimited's faulty workmanship were very avoidable, but the lack of professionalism trying to remedy the issues or "make the situation right" makes it feel likely that my experience was not the exception. They have not stood by their work. Beware.