Walther Custom Homes

We had Walther Custom Homes build us a new home and found it to be a very disappointing experience.

During the construction, he had failed to properly survey the site and once he began building he found he needed to make a foundation change to accommodate the slope of our lot. This resulted in an additional cost to us of $13,575.63 due to his negligence. This foundation change also altered our foundation from a monolithic design to one where part of our garage floor ended up being below grade and he failed to install a proper drainage system. We now get considerable water intrusion into our garage when we have a heavy rainfall. He required us to install gutters at an additional expense of $1274 in an attempt to repair which did not work. He has been unable to remedy this problem and now refuses to even return our calls/texts. He claims our problem is caused by a “High water table” that is only apparent during heavy rain. Of course he has done no testing to verify this and expects us to accept his word on it.

During construction he refused to install the hardwood flooring that we had selected. He stated that while it was available, it was now a discontinued style and he would not install it. He required us to make an immediate selection of an alternate flooring that only included a much cheaper Bruce flooring. The flooring was also glued downed to a concrete floor that is so wavy that much of our furniture has to be shimmed to be assembled or to prevent considerable rocking. Several locations of our flooring has now separated from the concrete resulting in a squishy feeling when walking on it. His response is that our floor is within specifications.

Whenever we tried to identify a problem, he would get upset/angry and raise his voice at us with either an excuse as to why it is not his responsibility or we were being too picky.

There are dozens of issues with our home that show he does not pay any attention to detail that someone should expect from a custom home. We have wire coming out of holes in the walls or ceiling without any cover plates, the hose bibs are not properly installed and are installed in the wrong locations according to the house plans, there are electrical outlets installed in the wrong/unneeded locations as identified by the house plans, there are light switches missing or installed in the wrong and inconvenient locations, there are fan motor controls that are missing, the stone facing on our fireplace is poorly installed allowing the backer board to be visible, there are places where the crown moulding does not align properly leaving gaps, and they even missed installing one of the four columns on our lanai.

There have been cracks in the brick mortar during the first year that have had to been repaired, There is a crack completely across our garage ceiling, I’ve had to reinstall fascia covering that has fallen down, the sinks have all had to be re-caulked (he claims that’s normal annual maintenance), and the shower tiles have had to be re-caulked.

We can not in good conscience recommend anyone use Walther Custom Homes, LLC. Our opinion of his work is subpar and his demeanor when requesting repairs is one of anger and excuses why it is not his fault/responsibility.