Westone Contractors

I am a Wounded Warrior that is 320% disabled from my service to our country. Since my injury, I have never encountered anybody with the audacity of this company. Upon agreement of our $246,200 remodel project, I gave this contractor $143,100..... That was almost 3 years ago!!!!!! They still insist on stringing me along by giving me false hope that something will be done - as in they'll start my project. This has been completely outrageous and I'm finally at the point where I just want my money back. As part of America's vulnerable population I would give my strong and reliable recommendation to not even consider these thieves. I'm finally consulting a lawyer in two days about forcing Jason to give me my money back for breach of contract.

Huge lesson learned:

With ANY construction/remodel project be sure to include a timeline stipulation that has states your money will be returned if the project is not completed by said date.

Please do not use WestOne for your home remodel needs. Zero stars. The company and their own Jason is completely dishonest. Never finished the job and had to fire them after I paid them over $23,000. Just lie after lie after lie. Never paid his contractors and now they are putting liens on my home. I've hired an attorney at this point.

It was a better experience than I planned for! Very easy to work with and everything was done correctly! Confident we got the best value for our money!

I have a 10x12 master bath remodel I hired Westone to work on. They started work 10/26/20. The first week I made two payments to them totaling $10K. After the demo, a plumber came in and Hardy backer board installed. From then on the work slowed to almost a halt. After complaining to the owner, we got some movement, and a crew of two started working on tile. Another week and things slowed to a crawl again. I'm writing this on 12/15/20 and countertop, electrical, spray texture and painting remain. I figure another two weeks to finish ! This is ridiculous, a disgrace to complete such a small remodel in two months time !

The worst experience that we have ever had with a contractor. It is not possible to believe anything that they tell you. When we contacted the sales guy, Bob Adams, to tell him that they were not living up to his promises, he replied that "it is not in his purview". The WestOne project manager, Mike Infante, was present during Adams sales pitch but later disavowed any promises made. We really never knew who was working on the project. The company claims that they have no employees (so that they don't have to pay for workman's comp) but the workers claimed to be employees. The company never provided any proof of insurance so, we as homeowners, were vulnerable to lawsuits from injuries. I could go on but you get the idea. Find someone else to do your project, even if it costs more.

JR listened to our needs and wants and made some constructive comments. He came up with a design that perfectly fit our esthetics. Our job was completed in a timely manner and they kept the area clean. We are very happy with the results.

responsible team always good

Great job overall and very responsive. Repaired a paved walkway and matched old tiles perfectly. Would highly recommend.

Performed as promise and on time.

Awesome , good communication, good quality workmanship.

We had a serious flood in our home. Westone ended up remodeling 3 bathrooms and our kitchen. Over the years they’ve installed a new roof and HVAC. Referred them to several friends.

When I first met the painting contractor I knew he was up to the job. Some people can talk a good game but they can not produce what they say. That was not the case with the contractor I had chosen. I knew prep was the hardest and most time consuming part of my painting project in order to get the best end result. I had some old termite damage as well as the usual prep work. The contractor knew very well how to fix those areas and with the best products including the paint.
The end product turned out excellent. I am very pleased. Thank You, Hugh Willner