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• By William I.

  May 25, 2015

  Florida Room Remodel

  3 days

  Bad, Bad Job Mr Contractor!

  General Contractor for our Florida Room remodel used them to stain trim (baseboard, crown moulding, inside surfaces of new Pella windows and sliding glass door, + new Feather River French doors and jamb/trim) and put new paint on walls. They did not tape any window and door glass and did not sand after first coat of MinWax stain applied. As a result, there were runs and drips throughout as well as rough surfaces and/or surfaces where they just painted over standing dust/dirt. After our complaints to G.C. he made them return and sand and re-stain. They also made an attempt to remove stain from glass via Toluene; but just made a bigger mess. Now we are looking at how to remove 1/2' wide stain on window/door glass perimeter, even on both sides of interior glass of Pella triple-pane, Low-e, with between-the-glass-shades. Pella Warranty restrictions prohibit the use of solvents and/or razor blades to remove deposits from glass. Also they didn't stain the top surface of upper window/door trim nor lower surface of bottom window/door trim nor tops or bottoms of doors. Out of sight; out of mind, I guess. They even failed to stain surfaces of sliding door trim between interior and middle glass because they didn't know door interior glass would swivel inward, just like the windows they did stain. Sliding hardware on door and windows wasn't moved to allow stain application; but they did manage to liberally coat most hardware with stain gel. As a result, hardware is difficult to move and, when hardware is moved, un-stained areas behind original location of hardware is exposed. Since they did not put any drop-cloths down for the second coat, they also got stain droplets and smears on the new Armstrong tile plank flooring the G.C. had just installed.

  My assessment is they were totally unfamiliar with stain application process and were in too big of a hurry (or too lazy) to tape window and door glass before applying stain. Only applicators used were 4" - 5" brushes. They may be very good at latex paint applications (interior & exterior) but do not have any expertise or desire to apply even the most basic wood stain. One painter was heard to comment that 'we didn't get any stain on the glass, it was silicone from manufacture'. That was before the owner came to the house and worked with them for approx. 6 hours to sand, re-stain, and then attempt to remove the stain from the glass with Toluene.

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