360 Building Group Consulting

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• By Eric F.

  January 9, 2025

  Re-roofing/tire re-set

  Solar 360 Building Services Inc. – Unethical Business Practices and Poor Work

  Employees I have Contacted or have been involved:
  - Frank Monteleone – Main Owner of Co.
  - Rene – Part Owner
  - Vicky Pattison – Controller/Accountant
  - Shawn Sheffield – Salesman
  - Jessica Shropshall – Project Manager
  - Victor – Lead Roofer
  - Kadyn – Solar Site Surveyor
  Issues and Serious Concerns I have about this company:

  Lake of Professionalism:
  o THIS COMPANY DID NOT GET PERMITS FOR THE JOB OR HAVE PROPER INSPECTIONS DONE!! The whole roof needs to be redone with appropriate inspections.
  o Jessica, the project manager, told me the roofing would take 3 to 5 days. My roof was work on for 9 days, but the roof is still not complete.
  o The lead roofer, Victor, was only on the job the first day and I have not seen him since.
  o After the first day, only 2 guys were left to complete the roofing.
  o The lead roofer did not supervise or inspect the work.
  o Work each day started late at 9am, and they guys left at 3pm, or earlier. This very expensive job has been treated like a side project!
  o Jessica told me crew members were sick; one of the roofers told me they had other roofing jobs to complete.
  o There has been very little to no communication from the Project Manager.
  o I have not received updates on the solar installation in over a month.
  o I have asked several times if they are abandoning the job. No response.
  o A large amount of leftover materials and debris was left on my roof for weeks.
  o A large piece of leftover metal sheet (approx. 5ft by 3ft in size) flew off the roof during the winds. This could have seriously injured someone!

  Poor Workmanship:
  o Many installed gray tiles SPRAY PAINTED DARK RUST/BROWN COLOR!!!! in an attempt to match the current light rust/tan tile color, but are totally mismatched. There are dark areas of tile all over the roof where grey tiles were spraypainted brown/dark rust color.
  o Mismatched grey flat tiles and cap tiles were installed on my roof. My roof tiles are rust/tan, and they installed grey tiles.
  o Metal flashing on top of old drip edges that leave open point for water to seep in. Also, these flashings are visible and do not match the color of the tile or trim around the house.
  o Vents and newly installed metal flashings are partially and poorly painted, with silver metal showing and the paint is very uneven.
  o Tiles are not laid flat in an area I can visually see from standing in my front yard. I can see the nails used to attach the paper underneath the tile and I can see exposed wood! This will open my home up to leaks and termite damage. This is on the lower roofing area. I cannot see what has been done on the second floor. I do not feel confident that the job was done correctly.
  o There are areas where the roof meets walls where the tiles were not installed all the way to the walls, with large gaps for debris to collect in and compromise the roof and walls.
  o I can see broken and damaged tiles all over my roof that should have been replaced. There are many cracked or chipped tiles put back on my roof.
  o The two workers left to complete the job rushed to complete everything on the last roofing installation day at my property (Oct. 24). There are a lot of issues, and they did not adequately clean up around my property.
  o Nails, roofing materials and debris have been left in gutters.
  o I can see exposed openings on the roof at joining parts.

  Damage to My Home and Property:
  o During the first day of construction, rain water came through an area left exposed on my roof and stained/damaged the ceiling in my upstairs master bedroom.
  o I have had nails in 2 tires on one of my vehicles and in nails in at least one tire on two other vehicles.
  o The paint was scraped off some of my gutters around the roof during their work.

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