Ark Improved Homes

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• By Russelline S.

  May 23, 2024

  Hired these guys to reface my fireplace, paint & hang closet doors, finish up some kitchen crown & baseboard. The quote was EXTREMLY hefty, but we agreed and waited for them to start.

  When I told him how I wanted the fireplace done he brushed off my request and told me that "he would do something nice and I would love it". Well I did not love it. When I told him he became a belligerent. He literally told me he would "rip it out and I could pay someone at my own expense to fix it". Then he started insulting me for still having boxes out and decor not placed(we just moved in). He said he didn't know how to do mortar, yet during the job he kept telling me how he wanted to tile my kitchen.

  During the quote he kept insisting that painting would be the final touch and I would give his work a chef's kiss because it would be so perfect. "Just wait, you will see". He never opened the paint.

  Instead he left damaged paint in every area that they installed baseboard. They also left paint damage on the freshly painted doors and in my entry.
  They never even opened the $100 qt of paint purchased for the kitchen. Leaving he was telling me how great his ugly fireplace work was. Now I need to find and pay someone to clean up all the damage they did.

  TLDR: Did something different then what I requested, then was nasty when I didn't like their choice. Charged TOP dollar then left damaged paint all over the house. Did a good job cutting Crown and installing hooks in a closet.

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• By Jen G.

  January 26, 2024

  Flooring and windows

  Fabulous job done and hard working men. Would hire then again and recommend to my family and friends.