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• By Eric L.

  January 13, 2015

  Windows

  $12,000

  2 days

  No questions asked, they knew how to correct the other contractor issues.

  Ned and Dimitriy did an outstanding job!

• By Eric L.

  April 14, 2013

  April 13, 2013

  Subject: Window installations at 4543 Old Oak Rd, Doylestown, PA; Thanks to Dargis Construction

  Dear Home Depot Management:
  I have been a landlord, a homeowner and a do-it-yourselfer for the past 25 years.
  I am writing as I had asked Home Depot to provide me a quote on the Anderson replacement windows so I could install them. Your representative showed my wife and I the Anderson along with the Simonton. I was told that the Simonton would be installed less than I would pay for the Anderson, with a much better warranty.
  My wife and I purchased 10 windows just over a year ago, and from the start we had problems with them, such as cold air flowing through the side channels, gaps between the panes and frames and around the top frame. These problems were compounded by a two- ganged window which was installed - completely out of square. I also understand that a new replacement window(s) was ordered to replace the out of square window(s).
  The initial installer, Matt, was able to remove and install all of the windows in one day but there was a lack of workmanship and craftsmanship. The new Simonton windows were worse than the original windows!
  Thankfully, an alternative crew — Ned Dargis and Dimitriy Kolesian of Dargis Construction — were sent out. When they arrived, I showed them the issue and without hesitation, they measured the opening, windows and frames and started to remove the installed window in our living room. They were able to take it apart, clean it, insulate it and reinstall the frames and windows. The windows looked and operated perfectly, and the frames were also warm to the touch.
  Later, we had our first winter and more problems began to develop, such as more cold air and condensation through and on the frames, and puddles of water on the wood window sills and the chalking was also pulling away from the walls. The window frames were ice cold — a very poor installation.
  As you are aware, I called and again, you sent out Dargis Construction. As before, Ned and Dimitriy reviewed the situation and understood the issues at hand. They removed, cleaned up, insulated and reinstalled the rest of the windows that were installed from the initial installation. Both were very knowledgeable of the materials and installation and possessed extreme workmanship and craftsmanship in cleaning up the problems created by another.
  Although I have not known Ned or Dimitriy a long time, I can say they have met and exceeded my expectations in correcting the issues that were completed during the initial windows installation. It appears that with the skills that Dargis Construction has shown, in my opinion, they would be your “A- Team.” Three times they came out to our home to correct someone else's work and each time provided excellent results.
  As a homeowner and long-time customer, I hope that this letter provides the needed feedback that managers are looking for on how to improve their business model. We can all agree that our greatest assets are our employees. And in this case, as contractors, Ned and Dimitriy did an outstanding job representing Home Depot.
  Best regards,
  Eric and Fran L. Doylestown, Pa

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