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• By Janet C.

  February 4, 2020

  Kitchen Remodel

  I hired Dave in 2/2017 to remodel my kitchen. New drywall is showing screw mark, I put new windows in 1 yr prior broke window sill.and repaired with putty. tile floor is cracked. I called Dave about a month after work was done on 3 sides of the island tiles were cracking.he sent his brother in law Brian out. He take one tile up and crack 3 alongside. Called Dave and asked him to come out replace about 10-15 tiles.now 2 yrs later tile is again cracked.came out and looked at it Stated "bad Tile" the home depot looked at pictures and stated it was the insulation.cracks are going from 1 tile to the next.movement under tile, also floor in not level.also has two flooring estimates and was told the whole floor needs to be replaced.was given his insurance info. claims adjuster came out, and found 17 cracked tiles and 5 chips.over $3000.00 in damages.they denied claim because he was not covered by them at the time of service. gave me other insur info. they denied too because was told not covered. not fully insured as advertised.or is his brother in law Brian not covered by policy?? 6 months of my time wasted.