Htz Construction

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• By Yan Q.

  January 8, 2024

  Bathroom renovation

  $40,000

  Last year, amidst a challenging housing market, we planned for a renovation project for our home's bathrooms. It was tough finding skilled professionals, but through a friend's recommendation, we met George Zhang, a licensed contractor. His ongoing projects appeared satisfactory, so we decided to hire his team, despite the high cost.

  The demolition phase was quick, but it wasn't long before problems surfaced. George reported outdated plumbing, suggesting a complete overhaul. Trusting his advice, we agreed. However, as the renovation progressed, a slew of issues became apparent: incorrect basin heights, non-standard drain installations, improperly installed exhaust fans, and even reversed hot and cold water lines.

  We addressed our concerns with George, who promised improvements but consistently made excuses, avoiding actual rectification. After paying over $40,000 upon completion of three bathrooms, we discovered cracks near the windows. Further inspection revealed that the supporting beams were improperly installed, causing these issues.

  Negotiations led to George agreeing to redo the work, but the repairs damaged the interior tiles beyond repair. We were astonished to discover that the tiling used a 'dotting' technique, with less than 30% tile surface adhesive, risking tile detachment and mold growth.

  Despite repeated discussions, George refused to re-tile and offered only temporary fixes. This destroyed our trust in his workmanship. We had no choice but to terminate the contract, asking for a refund and compensation, which he denied.

  We then hired a new team to redo the work, uncovering more hidden issues: damaged wooden boards under the bathtub, unconnected exhaust ducts, and shoddy beam installations compromising structural integrity.

  This experience taught us a painful lesson about the consequences of choosing the wrong contractor. We lost not just a significant amount of money but also endured immense stress and wasted time.

  Please, learn from our story. Be cautious in your contractor choices and avoid a similar renovation nightmare.

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• By Caolin G.

  July 14, 2022

  A nightmare to collaborate with. HTZ construction is overpriced and delayed the project for no reason. The finish is of low quality ( uneven tiles, crooked staircases ). The contractor surcharges often with reasons that they only signed for the most basic item in the contract, and my project requires a specific way that's not included in the contract. They were also threatening me with a lien if I don't pay them. This contractor ended up charging me 50% over the initial contract even though I tried to list my contract as specific as possible. Would not recommend this construction company at all, and if you do want to go with them, be prepared to get ripped.