Project Management Services

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• By Andrew

  June 4, 2021

  Full Home remodel, multiple rooms/aspects

  I would not recommend this company to anybody. Not only does the Project manager, James Thomas, rarely show up to the job site....but when he does he is completely disconnected from the work being performed. Almost every aspect and every detail of this project went poorly, without exaggeration. And I truly believe that if we had an qualified/competent project manager, that this project would have actually went well. This company loves to not take any responsibility for their actions, but rather blame their subcontractors for any and all problems....subcontractors HIRED BY PMS! Please save yourself headaches and avoid hiring this company! There are way to many other options out there to settle with swidlers and shysters

• By a user in Denver

  June 28, 2017

  Kitchen Area Remodel

  Project Management Services (PMS) left us with an unfinished, poorly done, kitchen area remodel (Project) that has taken an extraordinary length of time and caused extensive damage to our home and property. None of which they will take responsibility for except to demand further payment for the Project.
  We hired PMS to remodel a small kitchen area including dining and laundry rooms, about 150 Square feet, which was estimated would take about four weeks. We had acquired the flooring, cabinets, appliances, and fixtures before the Project started. Nine months later we still cannot unpack the boxes filling our spare bedroom and office and put away our things. Almost four of these months we were put out of our home because of damage they did to it and their subsequent delays. Before we can put things away we have to finish the installation, repair and touch-up the cabinetry, take apart and reinstall sliding shelf systems and install some replacement pieces. PMS damaged $17,000.00 worth of new cabinetry, installed it improperly and installed defective and damaged pieces. Gouges, dings, dents and scratches exist throughout the cabinetry. Electricians apprentices working without supervision structurally damaged an outside load-bearing wall of our house. A fifteen-foot horizontal channel six inches wide of structural material was removed. This channel stretched across over one third our home's length. PMS let our home sit with its structural integrity compromised for over six weeks, during which time heavy equipment came in next door and dug a basement for an addition. PMS was going to blow-in foam to restore the wall. The same electricians apprentices installed a new large breaker box to have room for more circuits so that the washing machine, dishwasher and refrigerator would not be on the same circuits as anything else. The larger box and the house have the same circuits as they did originally. The difference is that now our electricity does not work properly. Our bathroom lights flicker with the operation of the washing machine, and the kitchen and dining room lights brighten and dim on their own. The recessed lighting which was supposed to have LED bulbs, had incandescent ones in them. The lights heated up the kitchen and the recessed cans heated up the cellulose/shredded paper insulation surrounding them. To prevent a fire we replaced the light bulbs. We have to hire an electrician to redo most of the electrical work. Everywhere workers went in our home they caused damage. They dug out insulation exposing the ceiling, pulled out ducting and removed a fire shield in the attic and they flooded the crawlspace and laundry room. The new bamboo flooring was irreparably damaged, installed anyway and installed incorrectly, twice in the laundry room. It has to be replaced. Our existing oak hardwood floor was never protected. It is scratched, gouged, splintered, embedded with cement in areas and has black streaks in places. It requires refinishing. The appliances were cosmetically and functionally damaged. Our wood back door and jamb are marred and gouged, and the security door's baked-on finish is scraped and chipped. Glass is scratched, a window anchor broken off, the brass door seal was torn and the metal door sweep was pulled loose and bent. We had to replace our reverse osmosis water filtration system which they caused to rot and become contaminated. A dust barrier was supposed to separate and protect our living from the work area. It was removed immediately after demolition and never put back despite our pleas to do so. Course dust and debris covered everything. PMS ignored damage and denied responsibility for most of it. They won't take care of it. No one from PMS was on-site managing the project. No one from PMS was at the house to meet contractors or inspectors. They allowed unfettered access to our home and left it unsecured. We were not allowed to talk with subcontractors doing the work and they could not talk to us. Information was miscommunicated or not communicated at all. Work was unsupervised and unchecked. Work was not getting done or it was getting done improperly and poorly. They considered improper and poor work acceptable. When we pointed out such work we were told, can you live with it? We had to redo most of the plaster work, painting and several other items. Nothing was organized and they left our home a mess. Contractors and workers could not find parts, pieces and plans. Some misplaced items had been thrown out. Trash and debris were swept into the crawlspace through a hole they had wrongfully cut in the original sub-floor. Trash and debris littered our backyard and patio. A large pile of old pieces and parts, scraps and trash sat alongside our home for almost four months. PMS questioned whether the trash was theirs, and removed it only after we asked. PMS and subcontractors worked on our Project as if it were a side job. PMS has refused to finish the job or repair damage.

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