Rays Home Improvement Reviews
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By Sandra M.March 10, 2023Bathroom renovation
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By Antoinette D.August 12, 2022Bathroom remodel
I could never recommend this contractor. It was a small bathroom remodel 10 x 9. Started on 6/3/22, finished 8/12/22. As a woman, I was definitely taken advantage of, both with the amount of weeks they never showed up to the work that was not even completed. A $7,000 remodel and they didn't even hang the new light fixture, towel bar, toilet paper holder or exhaust fan!!!! They never responded to text messages. They didn't even offer to make everything right. Terrible customer service.
As I was not present during the day, one of their workers broke two panels of my vertical blinds and they did not even report it to me. I found it and advised the of such. The tile floor they installed was so uneven that they were going to use baseboard and 3/4 round until I complained. I won't even detail how I was spoken to by the contractor. I guess if your job is less than $100k, they really do not care about the way they treat the customer. I highly do not recommend.
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By Janice G.September 28, 2021
Excellent work Very clean on time call back all the time I would hire him again
I cannot say enough about this crew of gentlemen. I had a bathroom renovation done January 2023. From start to finish, I was informed of everything. They arrived on time, cleaned up every night, and treated me, as well as my home with respect. The special treatment Joe gave to making sure I got exactly what I wanted was refreshing. He even came back just to hang a heavy picture for me!!! Now thats a good business man. I would hire them again in a heartbeat!! Oh and by the way....I love my new beautiful bathroom!!!