Saint Aubyn Homes

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• By Shawna R.

  March 21, 2024

  Build a house

  BUYER BEWARE!!!! We bought a house in 2021 from Tralon and have had SO MANY issues with our house, including our front yard essentially sliding into the street because they didn’t pack the land down adequately and our front porch falling away from the house and the concrete splitting as a result. Warranty does NOTHING but lie and ghost you. Also, property taxes are insanely high and for what I’m not sure. Most of us aren’t zoned for the school even though we’re less than a mile away, there is no rec center and nothing to justify the high costs we pay Lorson Metro.

• By Rich K.

  July 7, 2020

  build my home

  If I could leave 0 stars I would! STAY AWAY from Saint Aubyn homes, unless you want to live in a poorly constructed home and deal with the most unprofessional warranty people out there. We built a home in Meridian Ranch a little over a year ago and even before we moved in we had MANY issues with the builder and their contractors. Tim is the warranty person for this area; don't hold your breath if you want something fixed. First thing he will say is is it either your animals fault or it is the home owners responsibility. Best one is...let's just wait and see what happens. That is his answer when you have concrete issues that they don't want to fix...which to this day are still NOT FIXED. His supervisor Cory, well he is even more unprofessional and I am shocked a company would employ such a person to lead a team of warranty people. Saint Aubyn has refused to address the many issues we have and some are going on for months, well before the 1 year warranty expired. Cory told me, too bad you're out of warranty, we won't come back to your house again. Which is fine IF the problem was a new problem, however these issues have been here since before we moved in a little over a year ago. There wonderful (NOT) concrete contractors have been to my home at least 4 times to address issues they still cannot get right. When I provide evidence, they refuse to return calls, address any warranty forms and just told to me speak to their attorneys. How classy is that? Great customer service and amazing way to treat people Tim and Cory and the rest of the Saint Aubyn staff. I would stay FAR FAR AWAY from this company and their unprofessional and unethical employees. They don't car about you as a homeowner, all they care about is building as many poorly constructed homes as they can in a short amount of time. Our neighborhood and I imagine others have similar issues with this builder and their employees. Big mistake buying a Saint Aubyn home and even worse employees to deal with!

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• By J.pring

  May 7, 2019

  Build home

  $423,000

  We bought a Saint Aubyn Home in Meridian Ranch. We love it many upgrades offered by other builders are standard. We have had a few minor issues come up but the warranty department is awesome. Corey the manager stopped by while we where sitting in the porch to see how everything was going. We showed him a couple of things and he personally fixed them on the spot and found two other issues and fixed those as well. You will not be disappointed.

• By Lori S.

  March 27, 2019

  New home construction

  $437,000

  St aubyn homes are AWFUL !!!! We bought a new FIXER upper !!! The quality is shameful. They use caulking to cover up tile cracks , they glue prices of wood into window sills when not cut properly. Master tub is scratched everywhere. Deep scratches from them dumping trash and nails into the tub. Basement floor has holes and uneven areas. All THREE of our bathroom tubs have to be redone. This isn’t very reassuring, considering the fact the warranty department does awful work as well. This home was supposed to be a down sizing move not a DOWNGRADING MOVE. THIS has been a very , very bad experience. Good luck getting help if you’ve purchased one of these dumps ! And if you are considering a ST AUBYN home ,DONT DO IT. You’ll be SORRY. Their mission statement that says QUALITY” homes should say NEW FOXER UPPERS for sale. What a complete disgrace this home builder is !!!!

• By Cj

  September 24, 2017

  build new home

  Awful experience from the beginning. Didn't get the house we wanted because they sold our house out from under us while we were changing mortgage company. during walk through noticed the wood flooring was not the right color as well as not all the way to kitchen as we wanted, it also did not have granite counter tops as we asked for. Backyard was not leveled correctly and turned into a swamp, tile was cracked in master then repaired incorrectly and is not coming apart, front brick is chipping away, entire roof is leaking through the attic and now coming through the ceiling, huge hole through the ceiling for water heater looks like a 1st grader cut it, leak from master shower through the garage ceiling left damage and was never fixed, hard wood flooring has chips and scratches, concrete in front is chipping away, light switches are in awkward areas of house, dishwasher leaks, outside electric plugs keep short circuiting over and over, carpet was pieced together very poorly, wood pieces were left in front of the attic windows, garage is so small that none of my vehicles will fit except my motorcycle, when the A/C turns on it feels like an earthquake throughout the main level.
  We will NEVER purchase from this builder ever again, we made multiple complaints/warranty inquiries with little to none responses and/or action. Very disappointed as to how we were treated during our purchase, very unprofessional, lied continuously, workmanship is less than quality. Hard water is ridiculous!! Absolutely the worse I have ever seen. We had to spend $6,000 the first week to get soft water until installed. The warranty dept is a joke! They are cheap and when there is a major issue they basically cut corners and cover it up. Expected much more from this builder for we paid. I don't know how this house passed inspection!! Short cuts galore!! Do your research before purchasing from ST Aubyn Homes

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