Tenco Construction

Do you work for this business? Unlock this free profile to update company info and see who's viewing your profile.

• By Amber A.

  March 3, 2025

  Patio

  Horrible company when it comes to fixing an issue we got a patio installed during raining season patio was leaking out door furniture all wet. Called numerous of times I was told someone would come and fix the problem I’m still waiting g and one has ever come. They were quick to send someone for a quote and Installing but horrible at fixing issues never again with this company

• By Mark F.

  March 29, 2022

  Patio cover and concrete

  Do not go with this company. Color selection that i told them was reversed in color that i wanted. Thats was just a minor thing. The couple of major thing that upset me were the patio cover is leaking at the sides when its raining. 2 of the end caps was never installed despite me asking for it multiple times after the install. 3rd was they never set up a city electrical inspection after the install. Kayla had multiple excuses about the delay. Again dont expect any response from them after the installation. I will soon bring this case to the court to file a claim.

• By Shirley S.

  May 25, 2021

  Tenco construction was great with our roof and whole house fan installation.

• By Charles

  May 8, 2020

  Patio cover

  $4,000

  I purchased a 10x10 stand alone patio cover from Tenco C.C. The product and installation crew were exceptional. However, that was the extent of the positive experience. After eight weeks, my patio cover was installed with the posts 1 1/2 ft. in from the outer edge of the cover significantly reducing the functional area of the patio. I understand the post positioning is required for the integrity of the structure; however, this information was never relayed to me; no detailed plans, drawing and diagrams. Had I known this, I would have changed my plans/ design. Company refused to provide detailed plans prior to beginning work. Multiple requests for a home visit to discuss and finalize the details of the project were declined. Kayla the project manager stated it was not company's "protocol," and explained the visit made by a staff member, few days after the contract was signed, to remeasure was considered the job site visit. Incidentally, I was not home during this visit. Despite the project manager's apology and stating that making me happy was the company's "main concern," the sub standard planning was dismissed as a "miscommunication." Moreover, my emails to management staff have gone unanswered and I have yet to receive a phone call. Adding insult, a representative proffered a remedy, but it would require me to pay an additional $4,800. Lesson learned, so please demand detailed plans and proceed with caution. Better yet, go with another contractor

• By Blanca S.

  April 12, 2020

  Patio cover

  If I can give them no stars I would: From the beginning we had issues with them. Their sales representative was a flake worst I ever had, but gave them the benefit of the doubt (that right there should hv been a red flag) I should have looked for someone else. My biggest regret. Any ways I spoke to Kayla many times on the way I wanted my patio shade to be, send her pictures text messages explaining what I wanted. The day came to install and the had everything opposite of what I wanted. When I called them to tell them they had order the part incorrectly she FIRST blame for picking the wrong colors when there's proof I send her various pictures of what I wanted. Second I trusted her and THAT was the biggest regret. I signed the paperwork SHE asked to signed. Turns out she oder the wrong color for my patio. Now I'm stuck with a patio I don't want don't like, and there not doing anything to mk me happy. There refusing to fix their mistake and blaming me! They stop texting me back avoiding my calls. So not professional. I'm waiting for Doug to make it better.
  My biggest regret not only did I trust them to do a good job I trusted their team. I never gave up on them, even when my husband wanted to cancel with them more than 3 times. I always insisted they do the job. Not only do I feel they let me down, I feel betrayed by the way they are now treating me.
  I literally was crying the whole day because I hv such beautiful house and they just ruined my patio. I'm going to probably take them to small claims court.
  If I was you guys I would avoid all this headache and go somewhere where they care for their customers. I feel now that they have my money they really don't care if I'm happy or not. I would never ever recommend this company to anybody. Trust me they will blame you instead of helping you find a solution to your problem and they simply walk away they don't care they have your money.

  Read more