Vanrossun Contracting and Consulting

Do you work for this business? Unlock this free profile to update company info and see who's viewing your profile.

• By Darla J.

  March 1, 2022

  bathroom shower and floor remodel

  $15,000

  I hired VanRossun for a bathroom remodel- redo the shower and the tile floor. They rescheduled my job several times -initially I was told it would be done in August, but didn't get started til December. They didn't review my plumbing choices and didn't buy everything needed -which we discovered a week into the work. Clint sold me on a two shower head design but then didn't tell the people doing the work what was going on so they didn't prepare for the second shower head. When they did a bit of re-work to put in the shower head they cut corners, like measuring, and I ended up with the two showerheads overlapping at different heights. After weeks of trying to get them to address it, Clint finally came to my house only to insult me for wanting two shower heads in the first place, saying he never would have done that. He cursed several times and told me "you're gonna get what you get." The grout was uneven and noticeably discolored in places, the floor wasn't leveled so the water went to the center of the drain, they didn't put the shelf where I'd asked them to, etc- really no part of the workmanship was professional. He kept being unresponsive and ultimately we had to get another contractor to come finish the job. I'm really glad I did, as they found other issues- when they removed the tile they found that it came off too easily and the backboard had holes and moved with slight pressure (it shouldn't). I ended up having to redo most of the shower, else "you'll probably have issues with tile falling off in a few years." VanRossun and I terminated our contract with the understanding I'd be keeping the materials I'd already purchased (and already paid for 80% of the project even though I basically had to redo it all) but they weeks later still will not let me come get my glass. The glass was cut specifically for my shower so it's not like they can reuse it elsewhere, and still they will not let me have it. That is the kind of behavior you can expect from VanRossun. Go get it done right by someone who knows what they're doing and won't insult you for their incompetence, and ghost you while they keep the materials you bought.

  Read more